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Public Enquiries
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Public Enquiries

 
Public Enquiries
 
The Bank deals with a wide range of subjects. People approaching the Bank are asked to communicate by e-mail to the appropriate division where possible.
If possible, please submit photocopies or scanned images of all the relevant documents; this will enable your query to be handled more efficiently. Some matters, such as information on representative exchange rates, may be dealt with by telephone. In addition, enquiries may be address directly to the Office Holders in the Bank.
Offices of the Bank of Israel
The Bank is situated in Bank of Israel Street (Corner of Kaplan St.) in the Government complex.
Mail: P.O.Box 780, 91007 Jerusalem, Israel
Tel:  02-655-2211 (From abroad: 972-2-655-2211)
Fax: 02-652-8805 (From abroad: 972-2-652-8805)

Tel Aviv Offices:
37, Lillienblum St. (Corner of Nachalat Benjamin St.), and
20, Yavne St. (Banking Supervision and Computer Dept.)
Mail: P.O.Box 1604, 61015 Tel-Aviv
Tel: 03-564-0610
Fax: 03-570-3518
How to contact us
Representative Foreign Exchange Rates (automatic answering service)
Tel: 1212-332999
Complaints on Banking Services and Information on Banks:
Public Complaints Officer, Banking Supervision Dept.
Mail: P.O.Box 780, Jerusalem
Tel: 1212-200680
Fax: 02-666-9077
E-mail:  pniyotz@boi.gov.il
Information on State Loans:
Public Enquiry Unit, State Loan Administration
Mail: P.O.Box 1604, Tel-Aviv
Tel: 03-566-3366
Fax: 03-560-3518
Information on Foreign Exchange Activity Department:
Individual matters
Tel: 02-655-2518 Fax: 02-655-2592
Corporate matters
Tel: 02-655-2520 Fax: 02-655-2592
Restricted Checking Accounts:
Restricted Accounts and Customers (automatic answering service)
Tel: 1212-332755
Enquiries:
Tel: 1212-200427 Fax: 02-655-2424
Information on Foreign Exchange Rates and Foreign Interest Rates:
Tel: 02-655-2321 Fax: 02-655-2160
Purchases of Bank Publications: The Publications Unit
Discussion Papers of the Research Department: Discussion Papers Catalog
Statistical Data on the Banking System - The Reporting and Information Unit
Tel: 02-655-2447 Fax: 02-655-2159
The Spokesperson's Office: Media Enquiries
Tel: 02-655-2712 Fax: 02-652-8812
Monetary Tenders Answering Service
Tel: 02-655-2591
Information on World Bank Tenders
Tel: 02-655-2715
The Bank of Israel Museum and Lectures on the Currency
Tel: 02-655-2828
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